The approach features both periodic and special reviews and draws attention to how the sectors of health, mental health and adult social care work together. There will also be indicators that measure the outcomes for people and their experience of care.
LCS consultants have completed a number of contracts with PCT’s linked to commissioning, service reviews and performance management. Examples include:
Work between March –July 2009 with a London PCT to commission a statutory mental health service. Phillida Miles worked collaboratively with commissioners, providers and the mental health trust to develop a service specification using the national guidance and NHS contract requirements. She also supported the provider to set up this new service and developed outcome measures for performance management.
Phillida also reviewed adult advocacy services for a PCT and London borough Council between September 2008 – February 2009. This work:
Our work helped to secure additional funding and provide a platform for the tendering process for future advocacy provision to begin.