LCS consultants have an excellent track record in delivering long term comparative data analysis, discrete benchmarking exercises and those which have formed part of larger projects and have made positive contributions to service improvement. For example:
And since March 2009 we can offer, using our partnership with CorVu systems, which provides Performance Management and Business Intelligence solutions for mid – to large-sized companies throughout the world, an easy way to view an organisation’s current performance, linking strategy and key business drivers, so that organisations can proactively improve their service delivery.
CorVu is used by around 50 local authorities and has a large presence in the private and not-for-profit sectors. It provides the US Army, which has over 50,000 registered users and a staff of over a million, with an effective performance management system, and is equally useful to smaller organisations with as few as six employees, for example by a large number of registered social landlords in the UK.
Phase One of our work to introduce the performance management system CorVu into Oldham Council has begun with the first Project Board meeting on 11 December 2009. This is the first implementation of CorVu’s performance management suite into a local authority for LCS since we signed a partnership agreement with Rocket Software (CorVu’s parent company) earlier in the year. It is hopefully the start of an 18-month programme that would place Oldham at the forefront of performance management and provide councillors and the public with current information about the council and its partners. Our agreed approach, however, is also to use the implementation as a key tool to implement culture change to focus on the use of performance information to effect improvement and to develop and support staff in this change programme.
We haveused CorVu to: